What is the difference between buying carpets online and in-store?

There is a different kind of joy we feel when we explore that most talked about market our friends told us about, or that website we kept coming across on various platforms and finally decided to check out its range and prices. There are two main options to consider: purchasing online or in-store. Both options have their own unique advantages and disadvantages, so it's important to understand the differences before making a decision. In this blog, we'll explore some of the key factors that differentiate buying carpets online and in-store.

Convenience and Accessibility

Perhaps the biggest advantage of buying carpets online is the convenience and accessibility it offers. You can browse and purchase carpets from the comfort of your own home, without having to physically visit a store. This is especially beneficial for those who have busy schedules or are unable to travel to a carpet store. With online shopping, you can also compare prices and products from multiple retailers, which can help you make a more informed decision.

On the other hand, buying carpets in-store offers the advantage of being able to see and feel the carpet before making a purchase. This can be particularly helpful for those who are looking for a specific texture, colour, or pattern. In-store shopping also allows you to ask questions and receive advice from knowledgeable staff, which can be invaluable in making the right choice.

Product Selection

Another important factor to consider is the selection of carpets available. Online retailers typically offer a wider range of products than brick-and-mortar stores, as they can store a larger inventory and don't have to worry about physical space constraints. This means that you'll have access to a greater variety of colours, patterns, textures, and materials when shopping online.

However, it's worth noting that not all online retailers offer the same level of quality or service. It's important to research the reputation and credibility of any online retailer you're considering buying from, and to make sure that they have a good return policy in case the carpet doesn't meet your expectations.

In-store retailers, on the other hand, often have a more curated selection of carpets that are chosen based on customer preferences and market trends. This means that you're more likely to find high-quality carpets that are popular and in-demand. Additionally, in-store retailers may have exclusive collections or brands that are not available online.

Price and Discounts

Price is always an important factor to consider when making any purchase, and carpets are no exception. Online retailers often offer competitive prices and may have sales and discounts that aren't available in-store. This can make it easier to find a carpet that fits within your budget.

In-store retailers may also offer sales and discounts, but they're often less frequent and may not be as steep as those offered online. However, in-store retailers may be more willing to negotiate on price, particularly if you're purchasing a larger quantity or custom-made carpets.

Scope of negotiation

Let’s be clear, the primary reason to leave the comfort of our homes to go search for a perfect rug for our homes would be the scope of negotiation that exists in the market. You can simply step inside a store, and have a direct one of one with the salesperson about the quality, price, and the degree to which the selling price can be discounted. This is an aspect that is usually missing in online platforms because the listed price on the apps or websites is usually the last price and we cannot get in touch with the merchant to discuss the same. This personal experience of deciding the price that works for both the parties is what makes in-store shopping experience better than the online one.

Delivery and Installation

Finally, it's important to consider the delivery and installation process when buying carpets online or in-store. Online retailers typically offer home delivery, which can be a major convenience. However, you'll need to factor in the cost of shipping, as well as the time it takes for the carpet to arrive. Additionally, you'll need to arrange for installation yourself or hire a professional to do it for you.

In-store retailers often offer installation services as part of the purchase price, which can be a major benefit. You'll also have the advantage of being able to schedule the installation at a time that works for you, and you'll be able to communicate directly with the installers to ensure that the job is done to your satisfaction.

In conclusion, there are pros and cons to both buying carpets online and in-store. Ultimately, the decision comes down to your personal preferences and priorities. If you're looking for convenience and a wider selection of products, online shopping may be the way to go. However, if you value being able to see and touch the carpet before making a purchase, and certainty of the look and feel and price negotiation is a factor that is a priority for you, then it is ideal for you to opt for the in-step shopping experience.